Our Service Mission
The best equipment deserves the best service
With our comprehensive range of services, we enable you to work even more productively and achieve better quality with the products of the Komax Group.
With Komax Services we support you from A to Z in the implementation of your goals:
- We help you select exactly the right products for the job.
- We ensure that the production equipment is correctly installed, set up, operated and maintained for continuous availability.
- We increase the productivity of your machines and test systems, keep them technologically up to date and extend their service life.
- We train your employees to get top performance out of your equipment.
Your needs define our services
The driving force behind our services are our customers. Every single one of our services is our ideal solution to a customer requirement. And that’s why this brochure is also just a snap-shot of the present moment: when our customers have new or changing requirements, we adapt or expand our services accordingly.
Added value for you
Each of our services should create real added value for you and enhance your competitiveness. For example, through more consistent quality. Through higher availability. Through greater process security. Through longer service lives. Or all of it put together. Our services are geared toward the lifecycle of your products.
Benefit from our unique global service network
Facts and figures about Komax Services
- Over 75 service stations in 51 countries and 6 continents
- Over 500 service and sales staff
Our Service Promise
You can take our word for it
Performance:
increase overall performance by up to 20%
Our service specialists use technical and market experience to boost your productivity by up to 20 %, raise your return on investment and improve the availability and service lives of your machines and test systems.
Quality:
produce consistently high quality for years
Only a regularly maintained machine can deliver high quality and productivity over the long term. With Komax Care service contracts, we take on this responsibility for you. We ensure that your machines meet your requirements.
Availability:
Achieve an extensive reduction of downtime
Machine downtime is annoying and expensive. Reduce it to a minimum with Komax Care. With contractually agreed regular services, your machinery remains permanently fit and always reliable.
Longevity:
Komax Care sets new standards on the market
Komax products are well known for their extraordinary longevity. Regular services with Komax Care contributes that your machines will stay in perfect condition and that you will enjoy them for years to come.
Value Packages
Individual & all inclusive
Komax offers not only machines and software, but much more - comprehensive solution concepts. Our Value Packages include service contracts, but also complementary services such as training and much more. With this comprehensive approach, we offer a convenient solution for all your requirements.
Individually for you
Our bundles are individually designed service packages that are precisely tailored to the business model and wishes of our customers. Bundles are not only practical because they cover a wide range of investment requirements. They also mean cost advantages and less effort, because with one signature everything is reliably delivered from one source.
What we can do for you?
Our sales team looks forward to an exchange with you. Together with you, they will work out a package that leaves nothing to be desired.
