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Komax Care Service Contracts

 

We offer individual service contracts, tailored for your needs - for a reliable full-service.

  • We ensure high efficiency, availability and perfect quality throughout the entire machine service lifecycle.
  • Our contracts are individually tailored to customer needs with a very attractive price/performance ratio.
  • Let Komax do the maintenance work for you. You can concentrate on your core business.
  • Best service from the market leader safeguards your investment and ensures longevity

Your advantages

Performance - increase overall performance by up to 20%

You want to get the most out of your machinery and maximize productivity? Our service specialists know your machine down to the last detail and use their expertise and market experience to provide for an optimum performance. An increase in overall performance of up to 20% is not uncommon.

 

Availability - extensive reduction of downtime 

Machine downtime is expensive and often causes problems for the entire production process. Reduce this risk to a minimum with Komax Care. With contractually agreed regular services, your machinery remains permanently fit and always reliable.

 

Quality – 100% in the long term

Do you expect perfect quality over the entire service life of your machine? Only a regularly maintained machine can deliver high quality and productivity over the long term. With Komax Care service contracts, we take on this responsibility for you. We ensure that your machines meet your requirements.

 

Longevity

Komax Care sets new standards on the market Komax machines are well known for their longevity. Komax Care offerings are designed to fully meet these expectations. Regular services and attractive options ensure that you will enjoy your machines for years to come. With our well-trained experts and the right service products, your machines and test systems will stay in perfect condition for a long time.

 

 

Choose your option

Komax Care Basic

This free contract matches our brand promise: It provides a oneyear warranty, telephone access to a competent local service team, as well as online access to valuable product information via our Komax Direct webbase. Feasibility tests and a high parts availability are also included.

 

Komax Care Remote

With “Remote”, you benefit from an extended range of services and the knowledge of the worldwide Komax Service network. Our local service experts guide your operators by phone through the settings of the machine or solve problems with a web-based online access. On request, we will provide you with a free gateway for direct data exchange with the machine. This will make you future-ready for digital services and the aim of a smart factory. Full access to Komax Direct Premium – a comprehensive documentation of your machine and valuable information on how to improve its performance.

 

Komax Care Maintain

This contract contains all the previously mentioned services, but also an extensive maintenance visit, carried out by our highly trained service specialists. Apart from the usual service works, they can report the current status of the machine and make suggestions on how to maintain the machines perfectly to ensure lasting high performance. Contractual agreements regarding increased parts availability are possible depending on the local situation. Attractive options offer a customized service based on your needs.

 

Komax Care Optimize

Komax Care Optimize is designed for customers with a very high demand on availability, quality and performance. All previous services are combined with three additional on-site visits by our service technician. The visits can be customized individually and focus on your need, be it quality or/and performance. It also provides a digital visualization and online performance optimization using your machine and production data.

 

Value Packages

Value Packages

Individual & all inclusive

Komax offers not only machines and software, but much more - comprehensive solution concepts. Our Value Packages include service contracts, but also complementary services such as training and much more. With this comprehensive approach, we offer a convenient solution for all your requirements.

 

Individually for you

Our bundles are individually designed service packages that are precisely tailored to the business model and wishes of our customers. Bundles are not only practical because they cover a wide range of investment requirements. They also mean cost advantages and less effort, because with one signature everything is reliably delivered from one source.


What we can do for you?

Our sales team looks forward to an exchange with you. Together with you, they will work out a package that leaves nothing to be desired.

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